Global Service and Shipping Options

Shipping Areas

We support reasonable regulation of tobacco and nicotine products and comply with all relevant laws and regulations. Due to local ordinances, we may have a limitation in shipping products to certain areas.
 
Shipping Speed
The delivery options and shipping threshold available can vary depending on the delivery address.
 
Please check out the table below to see your delivery options. 
Delivery ServiceDelivery Speed (business days*)ConditionDelivery Rate
Free shipping5-9 Business days$79 and up$0
Standard shipping5-9 Business days$0 – 78.99$9.99 
*Business days refers to any day except Saturday, Sunday, any day which is a federal legal holiday in countries where warehouses are located.
*Orders to Fiji, Iceland, Norway, Switzerland are subject to the customer’s own tax. 

 

Choose Your Country or Region 

If your location is not covered by relxnow.com, please choose your country or region and visit a local RELX official online vape store.

United Kingdom

Canada 

Germany

France

Spain

Colombia

Italy

APAC

Philippines

Indonesia

* Different countries may have different delivery options.

Support
At RELX, we strive to provide satisfying customer experience. With this mission in mind, we promise to get you covered with JUST RELX Warranty. Should you have any questions, please connect us by clicking “Chat” or write to  support@relxcare.com.

Scan the QR code on the pod

Pull up camera, aim at the QR code and scan for 3-5 seconds to identify and open the verification page.

Find the 14-digit Code*

*The 14-digit code is on the side of the package